How to Issue a Refund on a DotGolf Account Transaction
1. Navigate to https://www.eposnowhq.com/Till/
2. To view completed orders click on ORDERS on the top right.
3. Click "COMPLETE" to view all completed orders
4. You'll then see a list of all the completed orders from the till.
5. Click on the order you wish to refund and then click on the REFUND button.
6. Click "SELECT REFUND REASON" for the product.
7. Click "Not Suitable" or the relevant reason. These can be controlled in the EPOSNOW back office. If you have multiple items to refund then you will need to select a reason for each item.
8. If its the same refund reason for each of the items in the order then click on APPLY ALL, otherwise click DONE.
9. Click "DOTGOLF" as this was the method used for payement.
10. You'll be taken to the players account and you'll see the amount to pay for the player is in the negative, indicating that the account will be credited.
11. Click "OK" to finalise the refund.
Related Articles
How to make a sale using the DotGolf Account
1. Navigate to https://www.eposnowhq.com/Till/App/ 2. Firstly select the customer for the sale but you can do this after you build the order as well. Click on CUSTOMERS. 3. You can search by a number of variables but surname is likely the easiest. 4. ...DotGolf & Xero Integration
This document aids as a reference for golf clubs interested in integrating Xero to the DotGolf membership system (Subscriptions). Steps for clubs integrating with Xero (optional) are marked accordingly [Xero] To be done in Xero by you, your Xero ...[Video] Embedding Shopify into your DotGolf Website
Below is a video showcasing how to add products and collections to your Shopify account and then how to embed this within your DotGolf Website. Please note you will need to have an active Shopify account to proceed. Shopify also integrates with ...[Video] Embedding Shopify into your DotGolf Website
Below is a video showcasing how to add products and collections to your Shopify account and then how to embed this within your DotGolf Website. Please note you will need to have an active Shopify account to proceed. Shopify also integrates with ...How to enable the DOTGOLF App on Epos Now till
1. Navigate to https://www.eposnowhq.com/Till/App/ 2. Click this icon. 3. You will always be able to access the app from this dropdown but we want to add it to the till screen so it can be found quickly. 4. Click "Settings" 5. You'll then see various ...